Welcome to E-Market Place. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services.
1. Information We Collect
When you use our website, we may collect the following types of information:
a) Personal Information
We collect personal details when you place an order, register an account, or contact us, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party payment providers)
b) Non-Personal Information
We also collect non-identifiable data through cookies and tracking technologies, such as:
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Device information
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your purchases, inquiries, or support requests
- To improve our website, products, and customer experience
- To personalize marketing and promotional offers (only with your consent)
- To comply with legal obligations and prevent fraudulent activities
3. How We Share Your Information
We do not sell or trade your personal information. However, we may share it with trusted third parties under the following conditions:
- Service Providers: Payment processors, shipping companies, and customer support services
- Legal Compliance: If required by law, legal proceedings, or government requests
- Business Transfers: In case of mergers, acquisitions, or asset transfers
4. Data Security
We implement industry-standard security measures to protect your personal information. However, while we strive to use commercially acceptable means to safeguard your data, no online platform is 100% secure.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
6. Your Rights
As a UK-based user, you have the following rights under the UK GDPR:
- Access: Request a copy of the data we hold about you
- Correction: Update or correct inaccurate personal data
- Erasure: Request the deletion of your data (subject to legal requirements)
- Objection: Opt out of marketing communications
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us via the Contact Us page.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated Effective Date.
9. Contact Us
For any questions about this Privacy Policy or your personal data, please visit our Contact Us page.