Welcome to E-Market Place! These Terms & Conditions govern your use of our website and services. By accessing or purchasing from E-Market Place, you agree to comply with these terms. If you do not agree, please refrain from using our website.

1. Definitions

  • “We,” “Us,” “Our” refer to E-Market Place.
  • “User,” “You,” “Your” refers to any visitor, customer, or user of our website.
  • “Products” refer to the healthcare and medical supplies sold on our website.

2. Eligibility

By using our website, you confirm that you:

  • Are at least 18 years old or have parental/guardian consent to use our services.
  • Will provide accurate and truthful information when creating an account or placing an order.
  • Are using the website for lawful purposes only.

3. Orders & Payments

a) Placing an Order

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel an order if we suspect fraudulent activity or unauthorized use of payment methods.

b) Pricing & Payments

  • Prices are listed in GBP (£) and may change without notice.
  • We accept major payment methods through secure third-party processors.
  • Orders will be processed only after full payment is received.

c) Order Confirmation & Cancellation

  • You will receive an email confirmation upon successful order placement.
  • Once an order is processed, it cannot be modified or canceled.

4. Shipping & Delivery

  • We aim to deliver products within the estimated timeframe stated at checkout.
  • Delivery times may vary due to factors beyond our control, including courier delays or unforeseen circumstances.
  • We are not responsible for delivery failures due to incorrect shipping details provided by the customer.

5. Returns & Refunds

a) Eligibility for Returns

  • Returns are accepted within [insert timeframe, e.g., 14 days] of delivery.
  • Products must be unused, in original packaging, and in resaleable condition.
  • Certain items (e.g., personal care products, opened medical supplies) are non-returnable due to hygiene reasons.

b) Refund Process

  • Approved returns will be refunded via the original payment method.
  • Shipping costs are non-refundable unless the return is due to our error.

For detailed return instructions, please visit our Returns & Refunds Policy page.

6. Product Information & Liability

  • We make every effort to display accurate product descriptions and images. However, we do not guarantee that product details will be free from errors.
  • E-Market Place is not responsible for any misuse of medical supplies. Always consult a healthcare professional before using medical products.

7. Account & Security

  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any unauthorized use of your account must be reported to us immediately.

8. Intellectual Property

  • All content on our website, including text, images, and logos, is the property of E-Market Place and is protected by intellectual property laws.
  • You may not copy, reproduce, or distribute any content without our permission.

9. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
  • Our total liability, if any, shall not exceed the total amount paid for your order.

10. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes will be subject to UK jurisdiction.

11. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the updated Effective Date.

12. Contact Us

For any questions regarding these Terms & Conditions, please visit our Contact Us page.